Alchemy Holistica: Terms & Privacy Policy

Terms and Conditions

1. Introduction

By accessing and using www.alchemyholistica.com (“Site”), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Site.

2. Use of the Site

  • The Site and its content are for personal, non-commercial use only.
  • You may not copy, modify, distribute, sell, or lease any part of our Site or its content without our written permission.
  • You agree not to use the Site for any unlawful purpose or in violation of any applicable laws.

3. Products and Orders

  • All products are subject to availability and may be withdrawn at any time.
  • Prices are listed in the relevant currency and may change without notice.
  • Orders are confirmed only after you receive an order confirmation email.
  • We reserve the right to refuse or cancel any order at our discretion.

4. Payment and Delivery

  • Payment must be made in full at the time of order using accepted payment methods.
  • Delivery times are estimates and may vary. We are not responsible for delays outside our control.
  • Risk of loss passes to you upon delivery.

5. Returns and Refunds

  • If you are not satisfied with your purchase, please contact us within 14 days of receipt for return instructions.
  • Returned items must be unused and in original packaging.
  • Refunds are processed to the original payment method after inspection of returned goods.

6. Intellectual Property

  • All content on the Site, including text, images, logos, and product descriptions, is the property of Alchemy Holistica or its licensors.
  • Unauthorized use of any content is strictly prohibited.

7. Limitation of Liability

  • Alchemy Holistica is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products.
  • Our maximum liability is limited to the amount you paid for the product.

8. Indemnification

You agree to indemnify and hold harmless Alchemy Holistica and its affiliates from any claims,
damages, or expenses arising from your use of the Site or violation of these Terms.

9. Changes to Terms

We reserve the right to update these Terms at any time. Changes are effective immediately upon posting on the Site.

Privacy Policy

1. Information We Collect

  • Personal Data: Name, email address, shipping address, payment information, and any information you provide during account registration or checkout.
  • Usage Data: IP address, browser type, device information, and interactions with the Site.

2. How We Use Your Information

  • To process and fulfill orders.
  • To communicate with you about your orders or inquiries.
  • To send marketing communications (with your consent).
  • To improve our products and services

3. Data Sharing

  • Your information may be shared with trusted third-party service providers (e.g., payment processors, shipping companies) solely for order fulfillment and Site operation.
  • We do not sell or rent your personal information to third parties.

4. Data Security

  • We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
  • Access to your data is limited to authorized personnel only.

5. Cookies

  • The Site uses cookies to enhance your browsing experience and collect analytics data.
  • You can manage cookie preferences through your browser settings.

6. Your Rights

  • You may request access to, correction of, or deletion of your personal data at any time.
  • To exercise your rights, contact us at the email address provided on the Site.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Last updated: July 9, 2025

For questions regarding these Terms or our Privacy Policy, please contact us through: Hello@alchemyholistica.com